Shipping policy
Where does Mirra & Muse ship?
Mirra & Muse ships everywhere in Australia, New Zealand, Europe and the UK.
How much does shipping cost?
We offer FREE Shipping over $99 and $9 flat rate tracked shipping on all orders under $99. Standard domestic shipping is 2-8 business days. We use Standard International shipping for all international orders:
- New Zealand - $15 NZD
- UK-£11 GBP
- Europe - $18 AUD
When will I receive my goodies?
We're at the mercy of Australia Post so actual delivery times may vary but you'll usually have your Mirra & Muse goodies within 3-7 business days. If you want your collar or lead quicker, we offer a $15 express shipping rate. International Shipping to NZ, USA and the UK takes 10-20 business days.
Can I change or cancel my order?
Yes, if your order hasn't left our warehouse, it can be changed or cancelled. Please send us an email on mirraandmuse@gmail.com
How can I track my order?
Once your order ships, you'll receive an email notification with tracking details. If you still have questions, please send us an email on mirraandmuse@gmail.com